Ukrainian Business and Career Association of Newfoundland and Labrador Inc. ("UBCA-NL", "we", "our", or "us") is committed to protecting the privacy and personal information of everyone who interacts with our website and programs. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable Canadian privacy legislation — including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the laws of Newfoundland and Labrador.
By using our website at ubcanl.org, you acknowledge that you have read and understood this Policy.
1. Who We Are
UBCA-NL is a nonprofit organization incorporated in Newfoundland and Labrador, Canada. Our registered contact for privacy matters is:
- Organization: Ukrainian Business and Career Association of Newfoundland and Labrador Inc.
- Email: info@ubcanl.org
- Phone: +1 (709) 697-1056
- Location: St. John's, Newfoundland and Labrador, Canada
2. Information We Collect
We collect personal information only when you voluntarily provide it or when it is automatically collected during your use of our website.
2.1 Information You Provide
- Contact form: Your name, email address, subject, and message when you submit an inquiry.
- Newsletter subscription: Your name and email address when you subscribe to our mailing list.
- Donations: Payment and contact details processed through Stripe on our behalf. We do not store card numbers or banking information on our servers.
2.2 Information Collected Automatically
- Analytics data: We use Google Analytics to collect anonymized information about how visitors use our website, including pages visited, time spent, device type, and approximate geographic location. This data is aggregated and does not identify you personally.
- Cookies: Small text files placed on your device for analytics and site functionality. See our Cookie Policy for full details.
- Server logs: Standard web server logs may capture IP addresses and browser information for security and operational purposes.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and provide requested information about UBCA-NL programs and initiatives.
- To send you news, event announcements, and updates if you have subscribed to our mailing list.
- To process donations securely via our payment processor, Stripe.
- To improve the content, performance, and user experience of our website using analytics data.
- To comply with legal obligations and protect the rights, property, and safety of UBCA-NL and others.
We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
4. Legal Basis for Processing
Under PIPEDA, we rely on the following grounds for processing personal information:
- Consent: When you submit a form, subscribe to our newsletter, or accept non-essential cookies, you provide express or implied consent.
- Legitimate interests: For server security, fraud prevention, and internal analytics that do not override your privacy rights.
- Legal obligation: Where required by applicable law.
5. Third-Party Services
We engage the following third-party services that may process your data:
- Google Analytics (Google LLC) — website analytics. Data may be transferred to servers in the United States. Subject to Google's Privacy Policy and the EU-US Data Privacy Framework where applicable.
- Stripe (Stripe, Inc.) — payment processing for donations. Stripe is PCI-DSS compliant. Please review Stripe's Privacy Policy for details on how they handle payment data.
- Mailchimp / Email service providers — if used for newsletters, subject to their respective privacy policies.
We are not responsible for the privacy practices of third-party services and encourage you to review their policies independently.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law:
- Contact form submissions: up to 2 years.
- Newsletter subscriber data: until you unsubscribe or request deletion.
- Donation records: as required by Canadian tax and nonprofit regulations (typically 7 years).
- Analytics data: subject to Google Analytics default retention settings (14 months for user-level data).
7. Your Rights
Under PIPEDA and applicable provincial law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent at any time (subject to legal or contractual restrictions).
- Request deletion of your personal information where no legal obligation requires retention.
- Lodge a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, contact us at info@ubcanl.org. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at info@ubcanl.org.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: info@ubcanl.org
- Phone: +1 (709) 697-1056
- Address: St. John's, Newfoundland and Labrador, Canada
